It would be nice if you had warm water in the shower. More english channels.

The room smell like a smoking room & squeezy. No window feeling trapped.

need the rooms bigahr is batter in now evrething good only the room is small and no frige for put water or same drings and fruet coool so this the samething not good

nice area in town city so many jakarta bigmalls thir onyl 2 mineat walk

The staff were responsive and polite but friendly.

Pay in advance - I didn't know how many days I was going to be there, so this became a problem. The shower flooded, so did the was basin; the bathroom door handle was broken when I arrived. The room was cramped. The wi-fi didn't work: I had to change my laptop configuration to meet the hotel's and even then there was no connection. The breakfast was the worst food I've had in Indonesia and the worst hotel breakfast ever. As I pointed out to the staff, you couldn't sell it at a cafe. The location is reasonable, but impossible to get a taxi between 16.00 and about 19.00.

the location, perfectly in the middle of business towers

cleanliness, when i come up the room is dusty everywhere (bed, table, floor, headboard) and a little bit smelly. just like uncleaned about a month.

hello ..kemarin saya tinggal di smart hotel ..hotel nya bagus ...cuma kamar yg saya tido Ac kurang dingin..

The restaurant is ok.

If you are looking for a lovely place, do not come to this hotel. It's sure that its localisation is great but it was disappointing for the price of one night. We arrived after one day and a half of plane and were really tired, and the staff was barely able to speak english. The reception was dirty and full of mosquitos. Our room was the mirror of it ! it was stinking of vomit and to crown it all we had no windows !!!!! Furthermore, there was one window but looking to teh corridor so during all the night we had the lights of the corridor.... And it was really noisy with all the staff laughing and running. Well, it wasn't what we were expecting for a hotel which place itself in the luxe category. Moreover, 3 days before our arrival, we send several emails to be sure to have a shuttle to go to the airport without answer so we were a bit stressed of not having one... Finally it was there but the price asked was 200.000 roupias which was overprice, but we didn't know it at that time

Best location for little money, staff friendly, comfortable room with that price, location and location.

cleanliness at outdoor window (balcony)

Nothing except location in the city centre

Its not 3 star hotel as mentioned, even not 2 star

The AC was barely cool & the shower curtain was dirty.

Price is good.hotel was cleanliess & tidy.

Considering city-center location, service is poor, but price is fair, so it's ok, for people, who come for a few days and on the budget. But if I stayed 1-2 nights in Jakarta, I would book 4star hotel.

Hotel staff (men, except reception) is very lazy. When they clean room, they never check about shampoo, tooth paste, etc, despite tips, that I left every day on the bed)) Ladies, on the contrary, more attentive and better English-speaking, because level of English is very poor, but it concerns Jakarta as a whole))

Very small rooms, the breakfast was not good at all

Great location, near to grand indonesia, easy going to everywhere

Bad breakfast, unfriendly staff

Near the center of town, closed to mall/facilities, easy going, nearly everithing available(food-restaurant, amusment, shopping, wifi), passed by mass transportation, and the price very reasonable.

Wifi rather slowly, also the service to communication with new visitor is slowly. The system order via web with password has not effective.